Investors Title Insurance Company will provide a written acknowledgment of claim usually within two (2) business days of having received the claims notice. The acknowledgment will contain the name and contact information for the claims administrator assigned to the claim. After your claim has been received and acknowledged, the claims administrator will immediately begin assembling information. Once a file has been created, the claim will be investigated. Note: If you do not receive an acknowledgement of your claim within one week of filing your written claim, please contact the claims department immediately at 800.326.4842.