How do I file a claim?

ALL CLAIMS MUST BE SENT IN WRITING TO ONE OF THE FOLLOWING:

Email Address: newclaims@invtitle.com

Mailing Address: 
Investors Title Insurance Company
Attn: New Claims
P.O. Drawer 2687
Chapel Hill, NC 27515

Overnight Address:
Investors Title Insurance Company
Attn: New Claims
121 North Columbia St.
Chapel Hill, NC 27514

Fax Number:
Attn: New Claims
919.968.2235

Important Notices:

1. Any claim forwarded to any e-mail address, mailing address, or fax number, other than those listed above, will not be considered as having been received by Investors Title Insurance Company.

2. All claims must be submitted in writing. Verbal notification of claims will not be accepted.

3. If you do not receive a written acknowledgement of your claim from Investors Title Insurance Company within one (1) week of the submission of your claim, please call 800.326.4842 to confirm the receipt of your claim.

Required Documentation:
• Complete a Notice of Claim form by clicking "Submit a Claim" of the left-hand side of this page or send a letter with the following information:

1. Insured property address.

2. Contact information for the claimant including a phone number and email address.

3.  A copy of your Policy, including the Policy Jacket. If you do not have a copy of your policy, please include your policy number.

4.  Copy of the Summons and Complaint, including exhibits, if you have been sued.  Copy of any answer filed by you or on your behalf.

5. The date you received notice of the alleged title problem.

6. A detailed description of the alleged title problem.

7. The name and telephone number of any other party involved.

8. The current status of the alleged title problem.

9. A statement describing what you are asking the Company to do (for example, remove a lien, defend you in a lawsuit or pay you for loss).

10. Any correspondence or other pertinent documents or information you have received relating to this matter, including letters, surveys etc.